One of many key goals of the revamping of our F&B approach is to create a real area of excellence. We have now strengthened the training given to our teams and their managers, with genuine profession paths, with a view to additional improve the warmth and authenticity of the service and welcome provided in our restaurants. Now we have additionally been progressive as regards the recruitment methods we use in order to appeal to people with completely different talents and individual personalities, for example by organizing casting sessions or allowing each individual to express their ardour for customer support… together with their culinary creativity. In future, our enticing F&B division can be seen as setting the example for all employers… and for our company’ style buds too.
We do not take this issue evenly. Especially as F&B represents a not-insignificant proportion of our environmental footprint, notably upstream, on the farming stage, whether when it comes to water consumption or our carbon influence. What is the objective of the Meals” component of PLANET21, our social and environmental accountability program? To offer our visitors healthy, sustainable food, while eliminating food waste.
With our new F&B technique we invite our guests, partners and skills to join our desk for world experiences. Cuisine, service, environment, animation… every little thing is gathered to supply our hosts a singular second. An array of solutions — from analytic tools that identify alternatives to mobile units that higher have interaction visitors – can help enhance service, effectivity and productiveness. The consequence? We make success dependable, too.