We do not take this concern lightly. Especially as F&B represents a not-insignificant proportion of our environmental footprint, particularly upstream, on the farming stage, whether or not in terms of water consumption or our carbon impact. What’s the goal of the Food” aspect of PLANET21, our social and environmental accountability program? To offer our friends wholesome, sustainable meals, whilst eliminating food waste.
With a purpose to meet all these expectations, we undertook to win folks over as soon as more with a tempting new Food & Beverage offering, with lovingly ready new ideas, becoming in with our teams’ robust personalities and we reexamined our procurement. As a result of we now have a firm perception: our eating places and bars will play a key function in the coming years in constructing a new type of hospitality that generates emotion and highly effective moments.
One of many key objectives of the revamping of our F&B approach is to create a true space of excellence. Now we have strengthened the training given to our groups and their managers, with genuine profession paths, in an effort to additional enhance the warmth and authenticity of the service and welcome provided in our eating places. Now we have additionally been innovative as regards the recruitment strategies we use in order to attract people with completely different abilities and individual personalities, for example by organizing casting classes or permitting every individual to precise their passion for customer service… including their culinary creativity. In future, our enticing F&B division can be seen as setting the instance for all employers… and for our friends’ taste buds too.